• Business Development Manager

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    Business Development Manager

    Birmingham, AL Full-Time

    Waitr is looking for a highly self-motivated Business Development Manager to join the team. The Business Development Manager is responsible for propelling the rapid growth of Waitr through the acquisition of new restaurant partners, by both expanding into new territories and growing existing markets.

    The ideal candidate will be a hunter that uses a consultative and solutions based selling approach, have great presentation and communication skills and have that “hungry” mentality.

    Essential Functions:

    • 80% of the time to be on the road “pulling doors”, cold calling and meeting in person with potential restaurant partners.
    • Develop strategic action plans to manage territory and reach company/individual sales goals.
    • Work directly with local restaurants to help them connect with hungry diners in their area and grow their business via Waitr’s mobile applications.
    • Establish relationships with decision makers; restaurant managers and owners.
    • Adjust approach to each potential customer, assess prospect needs, clearly communicate advantages, and identify and overcome challenges that impede the sale.
    • Identify, qualify and prioritize new business opportunities and develop a strategy for closing new business accounts.
    • Identify, qualify and prioritize new business opportunities and develop a strategy for closing new restaurant partner accounts.
    • Use a consultative sales approach, seek to understand potential restaurant partner’s needs and present solutions that will help their business.
    • Provide consistent and timely follow up communication and action steps after every sales call.
    • Utilize HubSpot (CRM System) to forecast sales pipeline, maintain a record of all conversations, activities and opportunities.
    • Register and participate in local business organizations to meet prospective customers, build and maintain relationships with existing customers and obtain market knowledge.

    Please Note: Due to the current COVID-19 pandemic, these standard functions will be temporarily adjusted to enable for remote work. Most of these functions will be done from a home office setting for the foreseeable future. Candidates must have a telephone/cell phone and reliable internet access.


    • Education – Associate's or Bachelor’s degree preferred (Business, Sales and Marketing, or related fields are preferred).
    • Sales Experience - 3 years field customer facing outside sales experience.
    • Successful Record of Sales Achievement - Proven experience developing new pipeline opportunities and generating revenue.
    • Sales Hunter – The position is built for someone who possesses a hunter mentality with a consultative approach. Strong cold calling and professional network development experience. 

    Core Competencies:

    Nimble​: You move fast and accurately in a dynamic environment 

    Customer-Focused​: Proactively seeks and finds ways to provide the highest standards of service

    Innovator​: Generates and recognizes creative solutions in varying work situations

    Team player​: Collaboration and strong communication skills

    Effective Communicator​: Demonstrates open, honest and respectful written and verbal communication 

    Results-Oriented​: Productively focuses time and resources on activities to produce quality results 

    Forward-Thinking​: Problem solver, do whatever it takes attitude

    Strategic Thinker​: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems

    Ethical​: Maintains and promotes individual and organization integrity and values in the conduct of all activities

    Supervisory Responsibility:

    # of direct reports: ​0

    # of indirect reports: ​0

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • While performing the duties of this job, the employee is regularly exposed to restaurant and kitchen environment.
    • The employee is occasionally exposed to work on road and highway conditions.
    • The noise level in the work environment is usually loud.

    Position Type/Expected Hours of Work:

    This is a full-time position. Evening and weekend work may be required as job duties demand.



    AAP/EEO Statement

    Waitr is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Waitr is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Bite Squad are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics ​protected by federal, state or local laws.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.