• Business Development Manager

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    Business Development Manager

    Birmingham, AL Full-Time

    Waitr is looking for a highly self-motivated Business Development Manager I to join the team. Under the direction of the Regional Sales Director, the Business Development Manager I is responsible for propelling the rapid growth of Waitr through the acquisition of new restaurant partners, by both expanding into new territories and growing existing markets. 

    The ideal candidate will be a sales hunter that uses a consultative and solutions-based selling approach, have great presentation and communication skills, and have that “hungry” mentality. 

    Essential Functions 

    • 80% of the time to be on the road “pulling doors”, cold calling and meeting in person with potential restaurant partners. During COVID, percent of travel may be reduced. 
    •  Develop strategic action plans to manage territory and reach company/individual sales goals. 
    • Regularly review business development opportunities and activities with the Regional Sales Director to identify opportunities for increased partnership. 
    • Work directly with local restaurants to help them connect with hungry diners in their area and grow their business via Waitr’s mobile applications. 
    • Establish relationships with decision-makers; restaurant managers and owners. 
    • Adjust approach to each potential customer, assess prospect needs, clearly communicate advantages, and identify and overcome challenges that impede the sale. 
    • Identify, qualify, and prioritize new business opportunities and develop a strategy for closing new business accounts. 
    • Identify, qualify, and prioritize new business opportunities and develop a strategy for closing new restaurant partner accounts. 
    • Use a consultative sales approach, seek to understand potential restaurant partner’s needs, and present solutions that will help their business. 
    • Provide consistent and timely follow up communication and action steps after every sales call. 
    • Utilize HubSpot (CRM System) to forecast sales pipeline, maintain a record of all conversations, activities, and opportunities. 
    •  Prepare sales contracts ensuring adherence to applicable rules and guidelines, and review contracts with the Regional Sales Director for accuracy. 
    • Register and participate in local business organizations to meet prospective customers, build and maintain relationships with existing customers, and obtain market knowledge. 

    Required Education and Experience

    • Education: Associate's or Bachelor’s degree preferred (Business, Sales and Marketing, or related fields are preferred).
    • Sales Experience: 1-3 years field customer-facing outside sales experience. 1-3 years of phone sales experience 
    • Successful Record of Sales Achievement: Proven experience developing new pipeline opportunities and generating revenue. 
    • Sales Hunter: The position is built for someone who possesses a hunter mentality with a consultative approach. Strong cold calling and professional network development experience. 

    Core Competencies 

    Nimble: You move fast and accurately in a dynamic environment 

    Customer-Focused: Proactively seeks and finds ways to provide the highest standards of service Innovator: Generates and recognizes creative solutions in varying work situations Team player: Collaboration and strong communication skills 

    Effective Communicator: Demonstrates open, honest and respectful written and verbal communication Results-Oriented: Productively focuses on time and resources on activities to produce quality results Forward-Thinking: Problem solver, do whatever it takes attitude 

    Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems 

    Ethical: Maintains and promotes individual and organization integrity and values in the conduct of all activities 

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • Remote, phone based environment, as well as in person at restaurant locations. 
    • While performing the duties of this job, the employee is regularly exposed to the restaurant and kitchen environment. 
    • The employee is occasionally exposed to work on road and highway conditions. 
    • The noise level in the work environment is usually loud 

    Position Type/Expected Hours of Work 

    This is a full-time position. Evening and weekend work may be required as job duties demand. 



    *During the height of COVID, this role is primarily remote based with higher levels of phone usage for achieving sales and business development. This role will eventually return to higher levels of travel in the future. 

    AAP/EEO Statement 

    Waitr, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Waitr, Inc. is committed to the principle of equal employment opportunity for all employees and to

    providing employees with a work environment free of discrimination and harassment. All employment decisions at Waitr, Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws. 

    Other Duties 

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.