Lafayette, LA • Full-Time
We're redefining the dining experience by building a world-class mobile ordering and delivery platform. Waitr's marketplace is helping small businesses grow and acquire new customers while also bringing concierge level convenience to thousands of consumers. As Waitr Holding's Lead Brand Ambassador the main task will be assisting the Marketing Operations Associate with management of the Brand Ambassador team. Among management, you will be tasked with projects that require working cross functionally with other departments.
You must be able to communicate professionally with individuals and/or groups. Moderate travel is required for this position from time to time. Your goal is to spread brand awareness by helping to lead a team of Brand Ambassadors in dozens of markets. The Brand Ambassadors, and this role, are responsible for establishing relationships with businesses in the community, hosting local events, and marketing for our restaurant partners digitally, and with print collateral.
As our company grows, job requirements may develop into new functions thus adaptability and versatility will be key for contiuned growth in this role. Your success will be measured by your team's success therefore; being a team player, a strong leader, a positive communicator, and an avid motivator will be essential to your success in this role.
● Effectively communicate and lead the Brand Ambassador Team
● Execute strategies guided towards successfully & quantifiably increasing order volume
● Aid restaurants in posting on social media, install web delivery links, and distribute print collateral
● Prepare and/or assist with employee schedules
● Plan & schedule marketing events
● Place orders for collateral and other print materials
● Work with multiple departments
Required Education and Experience
2-year Associate/Technical Degree or a related field, or equivalent and currently pursuing a
Bachelor’s degree in marketing, advertisement, management or communications is allowed
Preferred Education and Experience
Bachelor’s degree in Marketing, Communications or Business Management
Nimble: You move fast and accurately in a dynamic environment
Customer-Focused: Proactively seeks and finds ways to provide the highest standards of service.
Innovator: Generates and recognizes creative solutions in varying work situations.
Team player: Collaboration and strong communication skills.
Effective Communicator: Demonstrates open, honest and respectful written and verbal communication.
Results-Oriented: Productively focuses time and resources on activities to produce quality results.
Forward-Thinking: Problem solver, do whatever it takes attitude
Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture
and the interdependencies and effects of other systems.
Ethical: Maintains and promotes individual and organization integrity and values in the conduct of all
30+ Indirect Reports
Walking, Lifting & Traveling
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Evening
and weekend work may be required as job duties demand.
Up to 25% - 50%
[Waitr, Inc. Bite Squad, Delivery Logistics] is an Equal Opportunity Employer and Prohibits
Discrimination and Harassment of Any Kind: [Waitr, Inc. Bite Squad, Delivery Logistics] is committed to
the principle of equal employment opportunity for all employees and to providing employees with a work
environment free of discrimination and harassment. All employment decisions at Waitr, Inc. are based on
business needs, job requirements and individual qualifications, without regard to race, color, religion, age,
sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or
expression, or any other characteristics protected by federal, state or local laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties
or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may
change at any time with or without notice. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.