• Market Coordinator

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    Market Coordinator

    San Antonio, TX Full-Time

    Job Summary

    Come be a leader of operations and growth with Waitr/BiteSquad! If you love technology, the food industry and partnering with the best restaurants in an explosive growth industry, this is the opportunity for you! 

    As the Market Coordinator you’ll drive daily operations and revenue growth by installing and troubleshooting tablets, collaborating with our restaurant partners, driving community initiatives while working with customer support, dispatch and leadership teams everyday! The Market Coordinator reports directly to their Market Manger. 

    Essential Functions

    • Works 32+ hours a week, including weekends
    • Willing to travel within the market 
    • Install and troubleshoot proprietary software within partnered restaurants
    • Collaborate with leadership, peers and the market manager to drive results
    • Work cross-functionally with IT, customer service and operations
    • Partner with restaurants to drive incremental revenue 
    • Execute community outreach programs
    • Distribute restaurant & marketing collateral  
    • Work within the market on key initiatives
    • Perform structured visits at each Restaurant Partner on a defined frequency (i.e. monthly)  

    Other Responsibilities

    • Deliver when instructed by Market Manager (tips are not available where driving is required)
    • Assist with various administrative tasks as directed by Market Manager
    • Inventory management

    Required Education and Experience

    1. Associate's degree (A.A) or Bachelor’s degree preferred 
    2. Training in receiving and delivering feedback from/to reports, teams, and managers
    3. Able to lead others by example

    Additional Eligibility Qualifications

    • Valid driver’s license
    • Reliable vehicle
    • Strong communicator
    • Ability to work days, nights and weekends
    • Tech-savvy
    • Dependable

    Core Competencies 

    Nimble: You move fast and accurately in a dynamic environment

    Customer-Focused: Proactively seeks and finds ways to provide the highest standards of service.

    Innovator: Generates and recognizes creative solutions in varying work situations.

    Team player: Collaboration and strong communication skills.

    Effective Communicator: Demonstrates open, honest and respectful written and verbal communication. Results-Oriented: Productively focuses time and resources on activities to produce quality results.

    Forward-Thinking: Problem solver, do whatever it takes attitude

    Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems.

    Ethical: Maintains and promotes individual and organization integrity and values in the conduct of all activities.

    Supervisory Responsibility

    # of direct reports: 0

    # of indirect reports: 0

    Physical Demands

    Must be able to lift 25 lb boxes if needed
    Must be able to go up and down stairs if needed several times per day while carrying a food bag

    Position Type/Expected Hours of Work

    This is a full-time position, working five days per week averaging 32-40 hours each week. Evening and weekend work may be required as job duties demand.

    Travel within the market