• Product Analyst

    I'm Interested

    Product Analyst

    Remote Full-Time

    We’re WAITR 

    We’re redefining the dining experience by building a world-class mobile ordering and delivery platform. We are building a two-sided marketplace that is helping small businesses grow and acquire new customers while also bringing concierge-level convenience to thousands of consumers.

    Now, onto the role of a Product Analyst. Our product team prioritizes high leverage work to increase user retention and drive value. They work closely with every department to set expectations for product enhancements and synchronize company-wide efforts for new releases. 

    Here’s how you’d be spending your day:

    • Work with Product Managers and Tech Leads to build out product and technical requirements.
    • Trackdown dependencies.
    • Attend team and stakeholder meetings.
    • Create and maintain business process diagrams and documentation of configuration changes.
    • Assist the Training Department with creating and maintaining product-specific lessons.
    • Assist with the implementation of new functionality and enhancements to the product.
    • Work with the Product Management team to identify success metrics for your team.
    • Collect feedback from stakeholders on prototypes and releases.

    We’re looking for someone who:

    • has a “get stuff done” attitude when approached with new challenges.
    • has excellent written and verbal communication skills.

    Bonus points if you:

    • have product manager or technology experience.
    • have experience with Jira.
    • have engineering experience.

    This position is a perfect match for someone who is:

    • Nimble: You move fast and accurately in a dynamic environment.
    • User-Focused: Proactively seeks and finds ways to provide the highest standards of service.
    • Innovator: Generates and recognizes creative solutions in varying work situations.
    • Team player: Collaboration and strong communication skills.
    • Effective Communicator: Demonstrates open, honest and respectful written and verbal communication.
    • Results-Oriented: Productively focuses time and resources on activities to produce quality results.
    • Forward-Thinking: Problem solver, do whatever it takes attitude.
    • Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems.
    • Ethical: Maintains and promotes individual and organization integrity and values in the conduct of all activities.

    Position Type/Expected Hours of Work:

    This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 6:00 p.m. Evening and weekend work may be required as job duties demand.

    Waitr, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Waitr, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Waitr, Inc. are based on business needs, job requirements and individual qualifications, without regard to  race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.

    Other Duties:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.